S.C.A.L.E is Performance.

Connect us to your business through SCALE, where our number one priority is to drive performance and continuous improvement. Our SCALE model enables the tracking of performance across people, process and culture with solutions to improve.

RECRUIT.
ONBOARD.  
COACH.

PEOPLE & CULTURE SCORE

Measure how every team and behaviour aligns against your values, identify gaps before they hinder performance.

APPRAISE, LEARN & DEVELOP

Run one clear cycle of reviews, career paths and bite size training that plugs skills straight into business needs.

EVOLVE TO PERFORM

Use monthly Kaizen check-ins to turn data into the next win, continuous improvement that keeps your people at peak output.

“With SCALE, people performance, process inefficiencies and cultural alignment all run off the same data. We can spot a process or knowledge gap on Monday and launch the fix by Friday.”

S.C.A.L.E continuously so change is the standard.

SCORE PEOPLE
Live performance scoring shows who’s thriving, who needs support, and where role clarity is missing.
CULTURE SCORE 
A simple pulse tracks day-to-day behaviours against company values, letting leaders celebrate alignment and fix culture drift.
APPRAISAL 
One consistent process, quarterly rescoring, career paths and salary bands, gives everyone a fair shot at growth and clear rewards for impact.
LEARNING & DEVELOPMENT 
Onboarding and micro-courses target the gaps uncovered by the Score data, from leadership, manager training, team specific knowledge and technical training,
EVOLVE 
Monthly Kaizen sessions use dashboard insights to fine-tune processes, roles and automation, keeping performance on an upward consistent curve.

“I designed S.C.A.L.E to spot small problems early, consistently, and to fix them fast, to keep the momentum that real growth demands, rather than letting small fires spread.”

– Aneal Birdi, CEO

“We find excellent talent, plug them in and put the switch on, maximising time to productivity, engagement and retention. This is recruitment you can rely on,”

– Aneal Birdi, CEO

RECRUITMENT YOU CAN TRUST

  • ALIGNMENT We Recruit mission aligned people who understand their role and purpose in your company.
  • CLARITY We will work with your leaders to ensure clear Onboarding is in place.
  • CONNECTION Our Coaching will ensure people have a clear path to grow and remain on track when things get tough.
  • SUPPORT We help your leaders and new employees build a bridge to minimise friction and put fires out before they grow.
  • DATA With our S.C.A.L.E model in place, we place clarity on growth and development of your people using data.
  • L&D We use data to create bespoke and business aligned Learning & Development to accelerate time to productivity.

Powerful for scale ups who need COO/CPO experience.
Perfect for SMEs looking to become agile, lean and proactive.

S.C.A.L.E

  • SCORE PEOPLE Live performance metrics surface top talent, skill gaps and flight-risks—data HR can act on before issues grow.
  • CULTURE SCORE Behaviour scores show how closely day-to-day actions match company values, giving leaders early warning when culture drifts.
  • APPRAISAL FRAMEWORK A single process for the company for 1 to 1s, quarterly rescores, salary bands and career paths, makes growth clear and pay decisions transparent.
  • CAREER PATHS & BANDING Mapped ladders and pay ranges give every employee something concrete to work toward and HR a fair reward structure, strengthening retention and performance.
  • LEARNING & DEVELOPMENT Bespoke learning courses and onboarding modules on our LMS, closing the exact gaps the Score data reveals resulting in no wasted training spend.
  • 121 & COACHING TOOLKIT Templates turn every check-in into a problem solving session, keeping managers consistent and employees focused.
  • EVOLVE REVIEWS Monthly Kaizen meetings, leveraging SAVVY dashboards and Score trends to pick the next sprint for continuous improvement.
  • MAP · SAVVY · ROC LOOP Insights flow back to hiring (ROC), process (MAP) and automation (SAVVY) so teams, tools and culture scale together.

Core Deliverables

  • Values-Based Recruitment Framework Role blueprints, employer-value-proposition messaging, and scorecards that hire for culture *and* capability.
  • Structured Candidate Journey Repeatable funnel with interview guides, assessment rubrics, and consistent feedback loops.
  • 90-Day ROC Onboarding Programme Immersive induction that unites *all* staff—new and existing—around vision, knowledge, skills, and behaviours.
  • Learning & Knowledge Hub LMS setup and content library so every employee has on-demand access to tools and training.
  • Ongoing Coaching Suite 1-to-1 and group coaching that boosts performance, confidence, and retention long after onboarding.
  • Engagement & Retention Dashboard Live metrics tracking turnover, onboarding success, and coaching impact.
  • Seamless Path to SCALE Everything ready for culture evolution, leadership development, and kaizen in the next phase.

CASE STUDIES

We want to show you the power of S.C.A.L.E, please have a read of our case studies.

Score – Introduced a probation-period scoring card (self + manager) measuring impact, role mastery and culture contribution.

Culture – Same card captured behaviours against PRET values, giving an early read on cultural fit.

Appraisal – Quarterly reviews reused the score template, building a single evidence trail
toward annual appraisal.

Learning & Development – Aggregated score data revealed common skill gaps; micro-courses were launched in the LMS to close them.

Evolve – Monthly dashboards flagged stagnating scores, triggering coaching before performance dipped. Result: 95% probation pass-rate and faster time to productivity of new hires.

Score – Built a universal scoring process for Sales, Account Management and Project Management teams across five countries; heat-map showed top and developing performers at a glance.

Culture – Values section kept global teams aligned despite time-zone differences.

Appraisal – Score data guided career-path conversations and informed fair, region-agnostic salary bands.

Learning & Development – Themes in the heat-map drove targeted training and allowed the firm to hire junior, cost-effective talent, confident the framework would upskill them quickly.

Evolve – Recruitment strategy now uses score data to decide when to hire entry level builders or high cost specialists, directly lowering cost-to-hire and boosting versatility.

Score – Rapid-growth teams received a concise KPI & behaviour card focused on metrics that move patient acquisition and service quality.

Culture – Clear behavioural anchors set expectations for a young workforce and safeguarded the start-up’s mission-driven ethos.

Appraisal – Quarterly re-scores and 1-to-1 templates kept managers and clinicians synced on priorities.

Learning & Development – Score trends guided just-in-time training for new digital tools and patient-care protocols.

Evolve – Monthly Kaizen meetings used the Score dashboard to refine processes, ensuring every new hire spent time on tasks that actually grew the clinic.

Get in touch today.